The Six Most Common Questions About GPOs  (August 2016) - 

Because GPOs are relatively new to the professional cleaning industry, many have questions as to what they are, how they work, and how they can benefit cleaning contractors.

According to Terry Sambrowski, Executive Director of the National Service Alliance, founded in 1996 and now a leading GPO for the professional cleaning industry,

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Keeping it Clean In-house cleaning employees outsourcing blind to necessary improvements can hurt BSCs (July 2016) - 

The term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.   Read More


Combating “Improvement Blindness” Becoming blind to necessary improvements can hurt BSCs (July 2016) - 

The term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.   Read More

Combating “Improvement Blindness” Becoming blind to necessary improvements can hurt BSCs (July 2016) - 

The term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.   Read More


Combating “Improvement Blindness” Becoming blind to necessary improvements can hurt BSCs (July 2016) - 

The term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.   Read More

BSCs Benefit From Conducting A Spend Analysis (July 2016) - 

.Smaller contract cleaning companies may not be prepared for the cash flow problems that often result with business growth. One reason for this is many smaller companies do not pay attention to cost issues.   Read More


It’s Here Now: The Switch from MSDS to SDS cemag.us (July/August 2016) - 

A study funded by the U.S. Occupational Safety and Health Administration (OSHA) entitled Health and Safety in the Cleaning Services Industry was released in 2009.   Read More


In-house cleaning employees, outsourcing cleaning services present different advantages (May 2016) - 


Many cleaning employees in government, known as in-house workers, are excellent workers. But there is also the view of many facility managers who have switched from hiring employees to outsourcing these services to private cleaning companies that the overall cleaning has improved.   Read More


Many cleaning employees in government, known as in-house workers, are excellent workers. But there is also the view of many facility managers who have switched from hiring employees to outsourcing these services to private cleaning companies that the overall cleaning has improved.   Read More

Reducing Employee Turnover is Just Smart Business (May 2016) - 

Many industries experience heavy employee turnover in good economic times and bad. In some service industries, it can run anywhere from 75 percent to as much as 400 percent.   Read More


How can I reduce cleaning costs at my facility? (May 2016) - 

Reducing cleaning costs is a common goal for facility managers and cleaning contractors. Traditionally, the focus is on minimizing labor expenditures, but reducing cleaning supply costs can also prove to be a major savings.  Read More


Handling the Walk-through

What every cleaning contractor should know - 

Cleaning & Maintenance Management (Oct 1 2015) - 

Whenever building service contractors (BSCs) get together, the topics they are most likely to discuss are bids and bidding. However, one of the most important issues...  Read More


How Industrial Distributors Can Use Product Mapping

Inddist.com( 2016)

Product mapping, also known as perceptual product mapping or composite product mapping is a marketing technique that has been used since the 1950s. The goals of product mapping, among other things, are to help determine what consumers think about certain products and how products in the same product category compare to each other.  Read More


Top Trends and Predictions for Contract Cleaners in 2016 - Cleanlink News(February 2016)

What can contract cleaners expect in 2016? Well for the most part, and the most reassuring scenario, it looks like the business climate in the U.S. will continue to improve.  Read More


What LTC should know about GPOs Mcknights.com (February 2016) - 

Many long-term-living facilities, just like ambulatory care, home care, and physician practices, are members of group purchasing organizations. GPOs are new to some industries, but many long-term-care, hospitals, and other healthcare-related organizations have been members of GPOs for decades.  Read More


Purchasing Trends of Building Service Contractors - Building Cleanlink.com (November 2015) - 

When building services contractors need insight on trends in product selection for the professional cleaning industry, they can take a cue from what larger cleaning companies in the U.S. are purchasing. Certain key conditions are shaping the business practices and buying habits of large cleaning companies:  Read More



Etiquette Of Cleaning Open Office Spaces - Cleanlink News (12/17/2015)

Office spaces are changing. The days of one office for each staffer are fast disappearing, even on the executive level. Read More


Good Business Essentials - Ten negotiating tips every professional should know - Building Service Management Magazine (October 2015) - 

Facility manages and building owners must purchase a large number of items from an assortment of vendors. While the costs for some of these items may be "fixed", in most cases there is wiggle room for negotiation.  Read More

Press Release - Cleanlink.com (August 12, 2015)

National Service Alliance (NSA), a group-purchasing organization for larger building service contractors (BSC) and related businesses, has just completed an intensive member educational session entitled “Standardize/Optimize/Minimize.”

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Standardize, Optimize, and Minimize Are Focus of NSA Meeting in Denver (September 2, 2015)  - Click image above to link to story

Facilitiesnet.com (August 10, 2015)

When working with hundreds or even thousands of custodial workers, one of the best ways to improve worker productivity has little to do with cleaning equipment but everything to do with morale, according to Terry Sambrowski, executive director of the National Service Alliance (NSA). Read More

Services Magazine (July 13, 2015)

Many BSCs are probably wondering at this point, why should I get certified? After all, in most cases, there are costs and time requirements involved in the certification process. According to Terry Sambrowski, executive director of the National Service Alliance (NSA), a group purchasing organization for larger building service contractors, there are several keys benefits for cleaning contractors who have been certified: Read More


www.cleanfax.com - (July 14, 2015)  CHARLOTTE, NC The National Service Alliance(NSA) group purchasing organization recently surveyed a group of contract cleaners to identify the six types of “complainers” among customers, according to a release. Read More


Services Magazine (July 14, 2015)

Terry Sambrowski of the National Service Alliance offers building service contractors seven tips for spending wisely on supplies. Product mapping can help determine which products work best for what tasks and which, therefore, are the most cost-effective. Read More


Services Magazine (July 14, 2015)

Press Release - (June 10, 2015) CHARLOTTE, NC—National Service Alliance (NSA), a leading group purchasing organization for larger building service contractors and related businesses, has just completed a general meeting and awards dinner, held this year in Scottsdale, Arizona.  Read More

InClean Magazine (May 27 2015) -

Each time a worker leaves, it can cost a contractor $1,000 in recruiting, orientation, and basic training costs to bring in a replacement, observes major US cleaning industry purchasing organisation National Service Alliance (NSA). Read More


Cleaning & Maintenance Management (May 03 2015) -

The term “product rationalizing” may be relatively new to many cleaning contractors as well as some facility managers. Read More


Open Floor Plans and the Contract Cleaner - Services Magaine - (April 27, 2015)

If you have been in the Contract Cleaning business for more than 10 years, you have probably witnessed a big shift in the way your clients’ office space is laid out. The design of the new offices for Facebook in Menlo Park, California, is one of the leading examples of the changes many have witnessed. Read More


InClean Magazine (March 24 2015) -

A press release issued today on behalf of US law firm FordHarrison, headed ‘Transparency and the Janitorial Contractor-Subcontractor Relationship'...  Read More


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